How to use Outlook 2000 or Outlook 97 to receive E-mail

Configure the Internet Mail Information Service for Outlook 2000

Add a New Account

1. Start Outlook, and on the Tools menu, click Accounts.
   
   
2. In the Internet Accounts dialog box, click Add, and then click Mail. The Internet Connection Wizard will guide you through the account setup process.
   
   NOTE: Unless specified by your Internet service provider (ISP), all server and address entries are typed in lowercase. Your Password and Account ID may be case sensitive, depending upon the specifications of Your Internet service provider.
   
   
3. In the Your Name box type your Display Name, the name you would like to have appear on all mail messages you send, and then click Next.
   
   
4. In the E-mail Address box, type the address that your Internet service provider (ISP) has provided you.
   
   NOTE: Your e-mail address usually takes the form of a combination of a name and the name of your ISP, separated by the @ symbol and periods. For example, John Doe uses an ISP by the name of MYISPNET. In this case the ISP may assign an e-mail address of johnd@myispnet.net.
   
   By default, this address is the Reply To address for all messages. If you wish to have mail replies sent to another address, type this address in the Reply Address box. Click Next.
   
   

Set Up Your Servers

1. Select your mail server type in the "My incoming mail server is a ______ server" list.
   
   The Post Office Protocol (POP3) server is the default option. The POP3 server holds your mail before you download it to your computer. This is the most common type of mail retrieval protocol used with Internet mail. The other option is Internet Mail Access Protocol (IMAP), which allows you to view mail on the host server, but does not automatically download mail to your computer.
   
   
2. Type your incoming mail server in the "Incoming Mail (POP3 or IMAP) server" box.
   
   This server name may be in the form of a name such as pop3.myispnet.net, or in the form of an Internet Protocol (IP) address such as 222.133.22.3.
   
   
3. Type the outgoing mail server in the "Outgoing mail (SMTP) server" box.
   
   This may be in the form of a name such as smtp.myispnet.net, or in the form of an IP address such as 222.133.22.1. The Simple Mail Transport Protocol (SMTP) is used for sending mail with both POP3 and IMAP. Click Next.
   
   

Configure Your Account Information

1. Type your POP Account Name.
   
   This information is your Internet Mail Server account name. Your ISP may call this your Mailbox name. In some cases the Account name may be that part of the e-mail address to the left of the at (@) symbol.
   
   
2. Type your Password. The password is your key to your mail server. Generally, you define your own password. Your ISP may have assigned an initial password; however, you should change it as soon as possible.
   
   
3. Click Next.
   
   NOTE: Some servers may require Secure Password Authentication (SPA). If specified by the ISP click to select "Log on using Secure Password Authentication." The Microsoft Network (MSN) requires SPA.
   
   

SUMMARY

In Outlook 97, the Internet mail information service stores information that controls how you log on to your Internet mail server and how to initiate the log on process. Outlook provides this service when you set up either Office or Outlook, and click Typical for the type of Setup you want to run.

IMPORTANT: You must contact your Internet Service Provider (ISP) to obtain some of the configuration information that you need to set up Internet mail with Outlook 97. Specifically, your ISP needs to provide the following information:

• Whether you may use Outlook 97 with their service--not all will allow you to do so. For example, you cannot use Outlook 97 with AOL.
  
  For additional information about using Outlook 97 with different mail systems, click the article number below to view the article in the Microsoft Knowledge Base:

  Q159706 OL97: Using Microsoft Outlook with Different Mail Systems

• Your Internet mail server or Post Office Protocol 3 (POP3) name.
  
  
• Your outgoing mail server or Simple Mail Transfer Protocol (SMTP) name if your ISP uses a different server for outgoing mail.
  
  
• Your Internet mail service account name (this may also be referred to as your mailbox name).
  
  
• Your password for you Internet mail service account.
  
  

MORE INFORMATION for OutLook 97

You must properly configure the Internet Mail information service to send and receive mail with Outlook. To configure this information service, follow these steps:

1. Start Outlook, and on the Tools menu, click Services.
   
   NOTE: If Services is not located on the Tools menu, then you are not running Outlook 97.
   
   
2. In the Services dialog box, click Internet Mail information service, and then click Properties. If Internet Mail is not listed, click Add, click Internet Mail, and then click OK.
   
   NOTE: If Internet Mail is not listed among the services to be added, then you are using a later version of Outlook than specified at the beginning of this article, and need to refer to the instructions in Q179751, "OL98: (CW) Configuring the Internet Mail Information Service," for configuring Outlook 98.
   
   
3. Type in the required properties, using the following guidelines.
   
   

General Tab

The General tab contains information needed to connect to your mail server. Your ISP will supply most of this information to you. Type the following information in the appropriate boxes:

Personal Information

Full Address - Your full name.

Email Address - The e-mail address that your ISP provides to you. Your e-mail address usually takes the form of a combination of your first and last name and the name of your ISP, separated by the at (@) symbol and periods. For example, if John Doe uses an ISP by the name of MYISPNET, the ISP may assign an e-mail address of JohnD@myispnet.net.

Mailbox Information

Your Internet Mail Server - The name of the POP3 server that holds your mail before you download it to your computer. This may be in the form of a name such as mail.myispnet.net or it could be in the form of an IP address such as 222.333.22.1.

Outgoing Mail Server - Some ISPs use two different mail servers, one for incoming mail (POP3) and another for outgoing mail (SMTP). If this is the case for your ISP, click the Advanced button, and type in the SMTP server name or IP address.

Account Name - Your Internet mail server account name. Your ISP may call this your mailbox name. It usually takes the form of everything to the left of the @ symbol of your e-mail address.

Password - Your key to your mail server. Generally, you define your own password. Your ISP may have assigned you an initial password; however, you should change it as soon as possible.

Connection Tab

The Connection tab contains information on how to connect to your mail server. There are two ways to connect to your ISP's mail server: through a dial-up networking connection (modem) or through the current network.

Connecting to Internet Mail

Choose the appropriate connection type listed in this section.

Connect using the network - This option allows you to log on to your mail server through your existing network connection. Your network configuration must support access to the Internet. Please see your network administrator for more details.

Connect using the modem - For a modem connection, the Internet Mail service looks for a dial-up networking connection to establish a logon with your ISP. After you are logged on to your ISP, it attempts to connect to your ISP's mail server.

If this option appears dimmed or is not available, it may indicate that the Microsoft Windows Dial-up Networking feature is not installed on your computer. Please refer to the "If Dial-up Networking Is Not Installed" section for additional information.

After you click Connect using the modem, you must define a dial-up networking connection to use. You can select an existing connection from the list, or you can click the Add New Entry button to create a new connection.

Add New Entry - Starts the Dial-up Networking Connection Wizard.

NOTE: If the Dial-up Networking Connection Wizard does not start, it may not be installed. For additional information about installing dial-up networking on a Microsoft Windows NT-based computer, click the article number below to view the article in the Microsoft Knowledge Base:

Q171015 How to Install and Configure Windows NT 4.0 Dial-Up Networking

If you are running Microsoft Windows 95, please see the "If Dial-up Networking Is Not Installed" section for additional information.

Edit Entry - You can modify an existing connection by clicking Edit Entry; this takes you to the existing connection's Properties page.

Transferring Internet Mail